Services - our business relationships are based on trust

We take responsibility - for our employees, workplaces and manufactured products, and also for the careful management of our supply chain. This includes close and trusting cooperation with our suppliers in order to procure raw materials responsibly. To manufacture our globally available hydrocarbon products, for example, we need raw materials, materials for production and laboratories, but also technical goods or logistics services.

Our customers expect the highest quality standards for our wide range of products, which are used in the pharmaceutical industry, the household appliance and building sector but also in the production of low-emission and bio-fuels.

Click here to get to our information for suppliers and customers. Learn more about our Code of Conduct, which forms the basis for a common understanding of ethical and sustainable action. You can also download the latest Terms & Conditions for sales and purchasing. 

Exceptional ways

Depending on our customer's demands, we continuously develop new delivery concepts and sometimes take exceptional paths. This already starts with the delivery quantity: Haltermann Carless' largest delivery volume to date of 15 million litres in an ocean-going vessel is matched by 0.15 litres of reference fuel as the smallest delivery unit.

In addition to the transport route itself, processes and service are constantly being improved and geared to the future and the latest trends.

Digitalisation is one of the main topics that Haltermann Carless is intensively promoting. This year, for example, the tracking of deliveries by sea will be implemented. Customers will then be able to track their goods precisely and thus have greater planning security. A similar project for tracking trucks by land with direct information to customers is also being planned. We have also introduced time slot booking, which means that trucks can be dispatched on time and do not have to wait long for their loading or unloading - a great time and cost saving for everyone in the supply chain and a service for our customers.

To be able to offer innovative and tailor-made customer solutions, efficient and effective research and development is required. Haltermann Carless has always had its own laboratories at its production sites to ensure high quality levels.

With our name Haltermann Carless we stand for reliability, quality and flexibility

Laboratories of Haltermann Carless

The laboratories of Haltermann Carless make a significant contribution to repeatedly testing and confirming our quality promise to our customers. The entire production process, starting with the selection of raw materials, through processing, storage and delivery, is monitored by analytics. We have three laboratory sites worldwide, including the sites in Hamburg and Speyer (Germany) as well as in Harwich (UK). The laboratories have a wide range of analytical capabilities, with the focus on liquid hydrocarbons.

Research, development and customer orders

An important part of Haltermann Carless' laboratory capacity is reserved for research and development as well as customer orders. The Technical Services & Development department coordinates projects in order to evaluate new business ideas and support sales.

We are accessible and available as a reliable and strong partner. This has been our claim for generations and is reflected in the many joint projects with our customers. We want our customers to receive the best possible product and service solution. Therefore it is important for us to carefully listen to our partners, establish a trustworthy cooperation and remain available for him as long as our customers require our support. Our customer intimacy is key to success. 

Your benefits working with us:

• Decades of expertise and competence
• High quality product solutions and standards
• Comprehensive technical application support
• Extensive range of tests and analyses in our own laboratories
• Joint product development on request
• Production of individual volumes as required
• Worldwide shipping
• Advice and support with regulations

The REACH Regulation (EC) 1907/2006 is the European Chemicals Regulation for the Registration, Evaluation, Authorisation and Restriction of Chemicals.

All our products are REACH registered

What does REACH mean?

The abbreviation "REACH" is derived from the English title of the regulation: Regulation concerning the Registration, Evaluation, Authorisation and Restriction of CHemicals.

REACH has been in force since 2007 and not only ensures a high standard of protection for humans and the environment, but also guarantees the free movement of chemicals on the internal market, thus promoting competitiveness and innovation. Manufacturers, importers and downstream users must ensure that chemicals they produce and place on the market are used safely.

Accordingly, only chemical substances that have been previously registered and have their own registration number may be placed on the market. The REACH regulation is considered one of the most modern and strictest chemicals laws in the world.

Why REACH?

Under the previous chemicals legislation, the authorities had to check the safety of chemicals. For most chemicals, namely those that were on the European market before 1981, no systematically collected information was available. Manufacturers were only obliged to provide missing information if a substance evaluation by the authorities revealed information gaps or indicated a risk to the environment or health. The procedure turned out to be slow and cumbersome.

According to the REACH Regulation, manufacturers and importers of chemicals must now submit data upon registration and assess the risks posed by the substances themselves.

REACH has also strengthened the right of consumers to receive information about chemicals in products. In connection with the REACH regulations, further data on the health and safety risks associated with the use of chemical substances is being collected on an ongoing basis.