Services

    Procurement & Supply Chain Management

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    Supply Chain

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    Research & Development

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    Customer Focus

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    REACH

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    Services - our business relationships are based on trust

    For generations, we have been offering tailor-made solutions to our customers and have thus established long-standing, close and trustful relationships with our business partners - from suppliers to customers.  

    Our business partners appreciate our

    • consistently high quality standards
    • the security of supply for their demanding processes as well as our
    • proven expertise in the manufacture and handling of our products.
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    Strong market-, application- and service-orientation:

    The success of Haltermann Carless is the result of our consistent market-, application- and service-orientation. This allows us to offer a wide range of high-performance and bespoke product solutions to the market. Our customers benefit from comprehensive product and supply chain solutions in accordance with their requirements, a high degree of flexibility in the production of hydrocarbons, paired with consistant high-quality products and services along the process chain. 

    Our internal cooperation is characterized by cross-divisional, cross-functional and cross-national collaboration. This offers our customers significant added value such as fast reaction times, excellent customer service and tailor-made solutions.

    We see innovations such as digitalization as an opportunity and are prepared to rethink existing processes and services constantly.

     

    Strong partnerships are of fundamental importance to us
    so that we can be successful together today and tomorrow.

    Services Haltermann Carless

    Haltermann Carless has a rich history. We have been successful in the market for more than 160 years. We have a long tradition in which we are used to constantly adapting to the respective market conditions. Since we serve a wide range of industries, we rely on a sustainable business model that is robust against economic fluctuations. 

    In close cooperation with our customers, we are able to develop sustainable solutions for today's and future challenges - from product development to new applications to customized solutions.

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    Procurement and Supply Chain Management

    Procurement & Supply Chain Management

    We take responsibility - for our employees, workplaces and manufactured products, and also for the reliable management of our supply chains.

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    Supply Chain

    Supply Chain

    Thinking logistics and transport forward and for the benefit of the customer - this attitude already distinguished our founding fathers and is still the strength of Haltermann Carless today.

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    Research and Development

    Research & Development

    We offer innovative and bespoke solutions based on our efficient and effective research and development activities, proven by our modern, well-equipped laboratories at each production sites.

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    Customer Focus

    Customer Focus

    We are a reliable and accessible partner for our customers and suppliers. This has been our claim for generations and is reflected in the many joint projects with our stakeholders.

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    REACH

    REACH

    The REACH Regulation (EC) 1907/2006 is the European Chemicals Regulation for the Registration, Evaluation, Authorisation and Restriction of Chemicals. All our products are REACH registered.

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    Procurement & Supply Chain Management

    We take responsibility - for our employees, workplaces and manufactured products, and also for the careful management of our supply chain. This includes close and trusting cooperation with our suppliers in order to procure raw materials responsibly. To manufacture our globally available hydrocarbon products, for example, we need raw materials, materials for production and laboratories, but also technical goods or logistics services.

    Our customers expect the highest quality standards for our wide range of products, which are used in the pharmaceutical industry, the household appliance and building sector but also in the production of low-emission and bio-fuels.

    Sustainability

    Quality, sustainability and human rights

    We work with competitive suppliers who also contribute to our values such as quality, sustainability and human rights.

    Learn more about our our declaration on modern slavery and human trafficking.

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    Supply Chain

    Thinking logistics and transport forward and for the benefit of the customer - this attitude already distinguished our founding fathers and is still the strength of Haltermann Carless today.

    Our traditional values such as customer focus, individuality and future orientation are also consistently implemented in the area of supply chain. Our flexibility enables us to supply our customers in 90 countries worldwide, via an international transport network with partners in Europe, Asia, Africa and North America and by using all modes of transport such as road, rail, inland waterways, sea and air freight.

    production site haltermann carless hamburg
    production site haltermann carless hamburg

    What makes our refinery and blending plants so special

    The Haltermann Carless refinery and blending plants in Harwich (UK) and Hamburg-Wilhelmsburg (Germany) have 80 special fuel mixing tanks, storage tanks from 8,000 to 880,000 litres and special barrel storage facilities.

    To prevent cross-contamination, each tank is separate and independent. As a further safety measure, each tank has its own pump and mixing nozzle.

    The excellent mixing accuracy is guaranteed by a highly developed radar measuring system. As a further precaution against contamination or the penetration of moisture, all products are filled into drums via a 2-micron filter and a hydrophilic filter cartridge.

    All sites are audited according to ISO 9001 and ISO 14001, so that all activities related to our customers are of the highest quality. The development and quality control of all our products is carried out in the sites' own test and analysis laboratories, which are recognized by DIN EN ISO/IEC 17025. 

    In order to guarantee a fast distribution of our fuel specialities also abroad, we use extensive external storage facilities for loose and packed products all over the world.

    Exceptional ways

    Depending on our customer's demands, we continuously develop new delivery concepts and sometimes take exceptional paths. This already starts with the delivery quantity: Haltermann Carless' largest delivery volume to date of 15 million litres in an ocean-going vessel is matched by 0.15 litres of reference fuel as the smallest delivery unit.

    In addition to the transport route itself, processes and service are constantly being improved and geared to the future and the latest trends.

    Digitalisation is one of the main topics that Haltermann Carless is intensively promoting. This year, for example, the tracking of deliveries by sea will be implemented. Customers will then be able to track their goods precisely and thus have greater planning security. A similar project for tracking trucks by land with direct information to customers is also being planned. We have also introduced time slot booking, which means that trucks can be dispatched on time and do not have to wait long for their loading or unloading - a great time and cost saving for everyone in the supply chain and a service for our customers.

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    Information about Supply Chain and Brexit can be found here:

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    Research & Development

    To be able to offer innovative and tailor-made customer solutions, efficient and effective research and development is required. Haltermann Carless has always had its own laboratories at its production sites to ensure high quality levels.

     

    With our name Haltermann Carless we stand for reliability, quality and flexibility

     

    Laboratories of Haltermann Carless

    The laboratories of Haltermann Carless make a significant contribution to repeatedly testing and confirming our quality promise to our customers. The entire production process, starting with the selection of raw materials, through processing, storage and delivery, is monitored by analytics. We have three laboratory sites worldwide, including the sites in Hamburg and Speyer (Germany) as well as in Harwich (UK). The laboratories have a wide range of analytical capabilities, with the focus on liquid hydrocarbons.

    Laboratories of Haltermann Carless

    For example, our laboratories are equipped with modern instruments for measuring density, flame and aniline point, cold flow behaviour (e.g. pour point, CFPP), distillation profiles and vapour pressure. There is also an extensive range of manual instruments and wet chemical techniques that support the relevant ASTM and IP procedures.

    The analytical laboratories have extensive skills and know-how in:

    • gas and liquid chromatography (GC/FI, headspace, GC/MS, thermal desorption, reformulyzer, PIONA, HPLC)
    • elemental analysis techniques (atomic absorption, X-ray fluorescence, atomic fluorescence)
    • spectroscopy (FTIR, UV-Vis)

    Research, development and customer orders

    An important part of Haltermann Carless' laboratory capacity is reserved for research and development as well as customer orders. The Technical Services & Development department coordinates projects in order to evaluate new business ideas and support sales.

    The cooperation with our customers is an integral part of research and development work. The Technical Services & Development team therefore joins customer visits to advise them on all technical features and advantages of the products. 

    We want to offer our customers an optimal, individual solution. Therefore, many new product developments are designed together with our customers. Our capabilities also include comprehensive research in databases to support trends and projects with facts and deeper insights from industrial processes. These insights are prepared for the respective target group and made available in a precisely tailored way.

    We recognize trends and changes early on and follow the development of our industry with interest. This includes regular visits to trade fairs, conferences and seminars. Technical Services & Development is active in various committees such as UNEP. We are also in close contact with chemical associations such as the VCI, in order to help shape developments in our industry.

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    Research, Development and customer orders
    certificates

    Certificates

    Quality assurance is important to us and our business partners, which is why we attach particular importance to our certificates such as ISO 9001 (Quality), ISO 50001 (Energy), ISO 14001 (Environment) and ISO 17025 (Laboratory).

    Click here to see all Haltermann Carless certificates:

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    Customer Focus

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    We are accessible and available as a reliable and strong partner. This has been our claim for generations and is reflected in the many joint projects with our customers. We want our customers to receive the best possible product and service solution. Therefore it is important for us to carefully listen to our partners, establish a trustworthy cooperation and remain available for him as long as our customers require our support. Our customer intimacy is key to success. 

     

    Your benefits working with us:

    • Decades of expertise and competence
    • High quality product solutions and standards
    • Comprehensive technical application support
    • Extensive range of tests and analyses in our own laboratories
    • Joint product development on request
    • Production of individual volumes as required
    • Worldwide shipping
    • Advice and support with regulations
    Performance Fuels

    Performance Fuels - a strong partner for the global automotive and racing industry

    An example of our strong partnership and tailor-made solutions are our Performance Fuels products. For more than 30 years, Haltermann Carless has been developing test and reference fuels, high-performance racing fuels for motor sports, special qualities for first fill or two-stroke engines as well as lubricants.

    We work in close cooperation with all leading car manufacturers around the world. Our partners benefit from our strong petrochemical and technical expertise to help developing engine solutions for a cleaner environment. Our emission testing fuels play an important role to improve the engine efficiency and thus contribute to the reduction of air pollution.

    In motor sports, both renowned racing teams such as KTM RedBull, Factory Racing Suzuki, Yamaha or Ten Kate Honda as well as motor sports organizers appreciate our expertise and our solution-oriented commitment. As a technical development partner and reliable service provider, our racing fuel division has made a name for itself worldwide under the ETS Racing Fuels and Carless Hiperflo brand.

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    Engagement in associations

    Our strong engagement and committment in associations, commitees and global networks, enables us to actively shape future development and new regulations. In this way, we are always informed about current developments and trends.

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    Contact Haltermann Carless

    Contact us!

    Would you like to receive more information on our products and services or seek an advice?

    Please reach out to us - either by telephone, e-mail or chat via our customer service departments.

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    REACH

    The REACH Regulation (EC) 1907/2006 is the European Chemicals Regulation for the Registration, Evaluation, Authorisation and Restriction of Chemicals.

     

    All our products are REACH registered

     

    What does REACH mean?

    The abbreviation "REACH" is derived from the English title of the regulation: Regulation concerning the Registration, Evaluation, Authorisation and Restriction of CHemicals.

    REACH has been in force since 2007 and not only ensures a high standard of protection for humans and the environment, but also guarantees the free movement of chemicals on the internal market, thus promoting competitiveness and innovation. Manufacturers, importers and downstream users must ensure that chemicals they produce and place on the market are used safely.

    Accordingly, only chemical substances that have been previously registered and have their own registration number may be placed on the market. The REACH regulation is considered one of the most modern and strictest chemicals laws in the world.

     

    Why REACH?

    Under the previous chemicals legislation, the authorities had to check the safety of chemicals. For most chemicals, namely those that were on the European market before 1981, no systematically collected information was available. Manufacturers were only obliged to provide missing information if a substance evaluation by the authorities revealed information gaps or indicated a risk to the environment or health. The procedure turned out to be slow and cumbersome.

    According to the REACH Regulation, manufacturers and importers of chemicals must now submit data upon registration and assess the risks posed by the substances themselves.

    REACH has also strengthened the right of consumers to receive information about chemicals in products. In connection with the REACH regulations, further data on the health and safety risks associated with the use of chemical substances is being collected on an ongoing basis.

     

    Please contact us, if you have any question about the REACH regulation:

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    More about REACH is available here:

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