Customer Service Representative (m/f/d) - Hamburg, Germany

    Welcome to Haltermann Carless Germany! We are one of the leading suppliers of high-quality hydrocarbon specialities. Like no other company, we combine the expertise of specialty chemicals with petrochemicals and bridge the gap between tradition and innovation. As one of the oldest chemical companies in the world, our products, which include such strong brands as "Haltermann Carless" and "ETS Racing Fuels" and “Electrical Oil Services”, play an important role in the automotive, pharmaceutical or Oil & Gas industries.

    The basis of our continued success, our excellent product quality and the high level of customer are our high qualified and motivated employees, whom we constantly challenge and who we offer room for their professional and personal development through a wide range of support programmes.

    For our production site in Hamburg, Germany, we are looking for a temporary full-time employee for approx. 24 months:

    Customer Service Representative (m/f/d)


    Your tasks:

    • Independent processing of customer orders and customer enquiries
    • Professional written and telephone communication with national and international customers and agents
    • SAP-supported processing of e.g. customer orders, customer master data, complaints, credit and debit notes
    • Coordination of requests in cooperation with all internal functions involved, e.g. Supply
    • Sales volume monitoring and reporting
    • Dispatch of safety and technical data sheets

     Your profile:

    • Commercial vocational training or comparable qualification
    • First professional experience in sales or in the internal sales department
    • Experience in the chemical industry desirable
    • MS Office, SAP knowledge and experience with a CRM system
    • Confident knowledge of German and English, both written and spoken, as well as another foreign language if desired
    • Initiative, sense of responsibility and proactive way of working
    • Organisational talent and systematic thinking, open, communicative team player

    We offer you:

    • A future-oriented and expanding employer

    • Attractive remuneration within the framework of the collective agreement for the chemical industry incl. additional company benefits such as pension scheme, group accident insurance, Employee Assistance Programme

    • Preventive health care services and cross-site events

    • A varied and responsible job with room for initiative, ideas and continuous improvement


    Have we raised your interest? Then please send us your complete application documents (cover letter, CV, copies of certificates as well as your salary expectations and possible starting date) to If you have any questions, please do not hesitate to contact Ilka Ritterswürden (Human Resources Department) on 040-333 18 317.

    We look forward to receiving your application!

    Haltermann Carless Deutschland GmbH